Job-profile/ Responsibilities:

-Interaction with customers from various cities.

-Managing customer queries.

-Recording and assigning queries to concerned teams as per process requirement.

-Developing new customer database and conducting outbound calling primarily.

-Listening to and understanding the customer’s requirement.

-Implement the training imparted by the company in handling clients

-Use Direct as well as online marketing/ business development tools

-Capturing details and recording in appropriate tools

- Ensure adherence to quality parameters and standard operating procedures of the business

- Ensure 100% adherence to schedule

Education:

-Graduate in any discipline

Experience:

-Minimum 1-2 years of experience in Sales Campaign

-Good communication skills

-Experience in renewable energy sector is an added advantage

Skillset & Competencies:

- Result oriented

- Willingness to work in a fast-paced startup environment

- Ability to take Initiatives

- Excellent verbal and written communication skills

- Ability to work both independently and as a part of the team